Xtra 2-Year Warranty

Every Xtra camera and accessory purchased from the Xtra Official Store comes with a comprehensive 2-year warranty. We stand behind the quality of our products and want you to shoot with confidence.

What's Covered

Manufacturing defects in materials and workmanship
Hardware failures under normal use conditions
Sensor, lens, gimbal, and electronic component failures
Battery defects (within the 2-year period)
Screen and display malfunctions

What's Not Covered

Damage from accidents, drops, or misuse
Water damage from exceeding rated depth limits
Normal wear and tear (scratches, cosmetic wear)
Damage from unauthorized modifications or repairs
Loss or theft

How to File a Warranty Claim

Contact Support: Email our support team through the Contact Us page with your order number and a description of the issue.
Provide Details: Include photos or videos showing the defect, your order confirmation, and the product serial number.
Review: Our team will review your claim within 2 business days.
Resolution: We'll arrange a repair, replacement, or refund based on the nature of the issue.

Warranty Period

Product Type	Warranty Period
Xtra Cameras (Edge, Edge Pro, Muse, ATTO, 360)	2 Years
Xtra Accessories (Batteries, Filters, Mounts)	1 Year

For complete terms and conditions, see our After-Sales Service Policies.